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Scoping conversation

The one way to start an audit or a bespoke training programme. Nothing is quoted or scheduled before it; it establishes which processes are in scope and who needs to be in the room.

What it means for a business here

In practice

Nothing is quoted or scheduled before it, so it is the first step for both an audit and a bespoke programme, and it establishes which processes are in scope and who needs to be in the room.

The rest of the glossary

Every term used across this site's training courses, its audit methodology and the two regulations behind them, in one place.

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