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AI TrainingMicrosoft Copilot

Copilot Essentials: Unlocking Productivity with Microsoft 365 Copilot

Microsoft 365 Copilot across your daily applications: which of the three AI tool levels fits your data, and reusable templates for recurring work.

  • Beginner, Intermediate
  • All staff, Microsoft 365 users

2 x half-dayPractical training sessions

1-6 people

€900

7-12 people

€1,100

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Summary

The full introduction to Microsoft 365 Copilot, from what generative AI is to using Copilot in Word, Excel, Outlook, PowerPoint and Teams. Both sessions are hands-on, with practice sheets and try-it-yourself use cases built around everyday work. You finish knowing which level of AI tool fits the data in front of you, able to write a strong prompt, and with reusable templates for recurring work.

Course breakdown

Foundations

From AI to generative AI: large language models, hallucinations and model types, the leading chatbots and how they learn. How Microsoft 365 Copilot differs from a chatbot, the three levels of AI tools, EU-approved tools, and Microsoft Graph, the power behind Copilot Work.

Governance & staff Guidelines

Staff guidelines for Microsoft 365 Copilot Work, for Copilot Web and for third-party generative AI applications, and a reminder of what happens to your data, for privacy and security.

Prompting

Prompting strategies with practical examples: what a prompt is, how context, role and backstory change the answer, the top ten tips for powerful prompts, and switching between Work and Web in Copilot in Edge.

Copilot across Microsoft 365

Creating and refining documents in Word, designing presentations in PowerPoint with Narrative Builder, writing, summarising and following up emails in Outlook, working with data in Excel, and meeting summaries in Teams. Copilot in Business Chat, including Pages, and in OneDrive and SharePoint.

Templates & Practical Application

Summarising long documents and why sources are key, flow engineering with templates for meeting minutes and event reports, and best practices for rollout and user adoption.

What you leave with

After the course, you'll be able to:

  1. Use Microsoft 365 Copilot across Word, Excel, Outlook, PowerPoint and Teams
  2. Decide which of the three levels of AI tool applies to the data in front of you
  3. Write and structure a strong prompt
  4. Reuse templates for recurring work such as meeting minutes and event reports
  • The Copilot Essentials Training Course has become a cornerstone of our AI learning and development strategy. The course has empowered our teams to confidently integrate AI tools into their daily tasks, enhancing efficiency and driving innovation. It's been an excellent investment in building the future-ready skills of our workforce.

    Denis Cirjan Human resources officer · European Labour Authority
    Verified clientEnterprise
  • Over the past year, the Copilot Essentials Training Course has been central to our AI training program, with over 100 attendees and overwhelmingly positive feedback. Participants value the practical, hands-on approach and the noticeable boost to productivity. We look forward to continuing to empower our staff with these essential AI skills.

    Thorsten Lake Head of IT · European Labour Authority
    Verified clientEnterprise
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