The Voice of Business

AI TrainingFoundation

Generative Artificial Intelligence: The Basics & beyond (Gen 1)

A hands-on introduction to Generative AI and Large Language Models, covering chatbots, prompt engineering, and real-world applications.

  • Beginner, Intermediate
  • All staff

2 x half-dayPractical training sessions

1-6 people

€900

7-12 people

€1,100

Book a discovery call

Summary

A hands-on introduction to Generative AI and Large Language Models, and the course to start your AI journey with. Both sessions are filled with practical use cases built around the work you already do, with plenty of opportunities for questions and to test your knowledge through short quizzes. You finish confident using AI in your everyday work, with a clear picture of where it is taking the world of work next.

Course breakdown

Introduction to Generative AI

In-depth explanation of the core terms and the technical workings behind Generative AI: what AI, Machine Learning, Deep Learning and Generative AI are, what Large Language Models are and how they operate, how they create hallucinations and how to work with that in mind. A showcase of the AI models currently on the market.

Privacy & Responsible AI use

How to work safely in your organisation with internal and external tools. The rules for third-party applications, your organisation’s own guidelines and how it sees AI use, labels and copyright, and where AI regulation is heading next.

AI Chatbots

A tour of the leading chatbots, ChatGPT, Gemini, Claude, Mistral Le Chat, Perplexity and Grok, and the features that set each one apart. Hands-on time getting to know them, and which EU-approved tools are available to you today.

Prompt Engineering

All about prompts and how to write them: the building blocks of a good prompt, the most common mistakes, and techniques for reliable, usable results in day-to-day tasks such as structured text, emails, and blogs and articles.

Summarisation

Techniques and tools for summarising long documents, reports and recordings accurately. How to steer the length and focus of a summary, and how to check the result against the source.

Prompt to flow Engineering

Turning a good prompt into a reusable template, so the same task runs the same way every time with only the new details swapped in.

Further Practical Sessions

Hands-on use cases from real work: turning a meeting into minutes, writing up an event report, and building a full slide deck with AI.

Understand what a Workflow is

What AI automation is and how it differs from a single prompt. How steps are chained together, and where AI fits into the processes your team already runs.

The AI Agentic era

How AI agents work and what makes them different from a chatbot. The idea of the Digital Workforce, a live demonstration of an automated process from start to finish, and what is coming next in the world of AI agents.

What you leave with

After the course, you'll be able to:

  1. Write prompts for day-to-day tasks: structured text, meeting minutes, blogs, emails and summarisation
  2. Turn a single prompt into a working, repeatable process
  3. Build and use a simple AI agent, starting from a blog generator
  4. Know what generative AI and a large language model are, why AI sometimes gets things wrong, and which chatbot to use for what
Explore Our AI Training Workshops