Use the new Outlook, because classic Outlook does not have Copilot. The browser version is always the new Outlook, so open it there if you are unsure. Your licence then decides how much you get. A Copilot panel that looks different is usually an older build, since Microsoft rolls out updates to organisations at different times.
- A Copilot symbol that opens a separate window is the Edge sidebar, not the Outlook integration.
- Still missing after the rollout? Ask your IT team.
More in Microsoft Copilot
Where are Copilot draft Instructions in Outlook?
In the new Outlook, open Settings, scroll to Copilot at the bottom and choose draft instructions. They are not in classic Outlook, so open Outlook in the browser if you cannot find them. If you only see Preferences, Outlook still uses your Copilot custom instructions, and draft instructions are an extra layer on top.
Can Copilot auto-accept meeting invitations?
Yes, for invitations from a specific sender. The rule has to name an individual email address, not a team or group. Create it in the Copilot side panel in Outlook rather than on the settings page, then check it was saved under view instructions in the Copilot settings.
Can Copilot create calendar events?
Yes, any Copilot chat can create calendar events, not only the one inside Outlook, because the feature is tied to your profile rather than the window you are in. At the time of writing it reliably creates only one event at a time, so ask for several events separately.