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Artificial Intelligence: The Art of Prompting

Sits between Generative AI Workshop 1 and Workshop 2, and works on its own. For staff who have the basics and now want the one skill the rest depends on.

  • Intermediate
  • All staff, Staff who already have the basics

What you leave with

  1. Apply a repeatable prompting method rather than a list of tricks
  2. Get a usable answer first time far more often
  3. Recognise when a task is repetitive enough to hand to a template, a scheduled prompt or an agent

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Course breakdown

  1. 01

    Prompt Engineering

    Crafting effective prompts: the four essential parts, goal, context, source and expectations · Getting started with prompting, worked through on a real taskShow all 4 topicsHide topics
    • Crafting effective prompts: the four essential parts, goal, context, source and expectations
    • Getting started with prompting, worked through on a real task
    • How generative AI reads prompts, and what that means for the way you write them
    • Prompting techniques: the full menu, from structured and role prompting through to chain of thought and meta prompting
  2. 02

    Personas and Consistency

    One-shot prompting: creating a persona · Persona and style replication for agentsShow all 5 topicsHide topics
    • One-shot prompting: creating a persona
    • Persona and style replication for agents
    • Use case: advanced persona design for brand and communication consistency
    • Output format control
    • Why sources and citations are key
  3. 03

    Advanced Prompting Techniques

    Setting up a question and answer prompt, so the AI interviews you before it answers · Assumption handlingShow all 6 topicsHide topics
    • Setting up a question and answer prompt, so the AI interviews you before it answers
    • Assumption handling
    • Question and answer from a document
    • The “not specified in the document” fallback
    • Humans in the loop, and why human verification matters
    • Use case: article creation, with the AI proposing directions and pausing for approval
  4. 04

    Ways of thought

    Chain of thought prompting · Tree of thoughtShow all 4 topicsHide topics
    • Chain of thought prompting
    • Tree of thought
    • Use case: AI integration, three adoption strategies compared and one recommended
    • Use case: meetings, a transcript, an agenda and a template run through a seven step chain
  5. 05

    Advanced Prompting

    Prompt libraries: the move from writing prompts to reusing reliable tools · Prompt templatesShow all 4 topicsHide topics
    • Prompt libraries: the move from writing prompts to reusing reliable tools
    • Prompt templates
    • Meta prompting: using AI to write and improve your prompts
    • Scheduled prompting, and the use case of a weekly AI news digest
  6. 06

    AI Agents

    Context made powerful: adding role and backstory · What an AI agent is, and the anatomy of one: role, purpose, main task and target userShow all 8 topicsHide topics
    • Context made powerful: adding role and backstory
    • What an AI agent is, and the anatomy of one: role, purpose, main task and target user
    • Use case: the AI prompting agent, a low-risk first agent that rewrites your message into a stronger prompt
    • Use case: the HR assistant, answering leave and policy questions from the organisation’s own documents
    • Tool-calling agents
    • Prompt chaining
    • Prompt debugging: why prompts fail, and the five questions that fix them
    • Decision framework: when to use a prompt, a template, a scheduled prompt or an agent

Outcome

Participants leave with a repeatable method rather than a list of tricks, able to get a usable answer first time far more often, and able to recognise when a task is repetitive enough to hand to a template, a scheduled prompt or an agent. They take away a hints and tips book with every prompt used in the session written out in full, a plain English glossary of the methods, and a set of ideas to try in the week afterwards.

2 x half day workshopPractical training sessions

1-6 people

€900

7-12 people

€1,100

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