AI TrainingFoundation
Artificial Intelligence: The Art of Prompting
Sits between Generative AI Workshop 1 and Workshop 2, and works on its own. For staff who have the basics and now want the one skill the rest depends on.
- Intermediate
- All staff, Staff who already have the basics

What you leave with
- Apply a repeatable prompting method rather than a list of tricks
- Get a usable answer first time far more often
- Recognise when a task is repetitive enough to hand to a template, a scheduled prompt or an agent
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Course breakdown
- 01
Prompt Engineering
Crafting effective prompts: the four essential parts, goal, context, source and expectations · Getting started with prompting, worked through on a real taskShow all 4 topicsHide topics
- Crafting effective prompts: the four essential parts, goal, context, source and expectations
- Getting started with prompting, worked through on a real task
- How generative AI reads prompts, and what that means for the way you write them
- Prompting techniques: the full menu, from structured and role prompting through to chain of thought and meta prompting
- 02
Personas and Consistency
One-shot prompting: creating a persona · Persona and style replication for agentsShow all 5 topicsHide topics
- One-shot prompting: creating a persona
- Persona and style replication for agents
- Use case: advanced persona design for brand and communication consistency
- Output format control
- Why sources and citations are key
- 03
Advanced Prompting Techniques
Setting up a question and answer prompt, so the AI interviews you before it answers · Assumption handlingShow all 6 topicsHide topics
- Setting up a question and answer prompt, so the AI interviews you before it answers
- Assumption handling
- Question and answer from a document
- The “not specified in the document” fallback
- Humans in the loop, and why human verification matters
- Use case: article creation, with the AI proposing directions and pausing for approval
- 04
Ways of thought
Chain of thought prompting · Tree of thoughtShow all 4 topicsHide topics
- Chain of thought prompting
- Tree of thought
- Use case: AI integration, three adoption strategies compared and one recommended
- Use case: meetings, a transcript, an agenda and a template run through a seven step chain
- 05
Advanced Prompting
Prompt libraries: the move from writing prompts to reusing reliable tools · Prompt templatesShow all 4 topicsHide topics
- Prompt libraries: the move from writing prompts to reusing reliable tools
- Prompt templates
- Meta prompting: using AI to write and improve your prompts
- Scheduled prompting, and the use case of a weekly AI news digest
- 06
AI Agents
Context made powerful: adding role and backstory · What an AI agent is, and the anatomy of one: role, purpose, main task and target userShow all 8 topicsHide topics
- Context made powerful: adding role and backstory
- What an AI agent is, and the anatomy of one: role, purpose, main task and target user
- Use case: the AI prompting agent, a low-risk first agent that rewrites your message into a stronger prompt
- Use case: the HR assistant, answering leave and policy questions from the organisation’s own documents
- Tool-calling agents
- Prompt chaining
- Prompt debugging: why prompts fail, and the five questions that fix them
- Decision framework: when to use a prompt, a template, a scheduled prompt or an agent
Outcome
Participants leave with a repeatable method rather than a list of tricks, able to get a usable answer first time far more often, and able to recognise when a task is repetitive enough to hand to a template, a scheduled prompt or an agent. They take away a hints and tips book with every prompt used in the session written out in full, a plain English glossary of the methods, and a set of ideas to try in the week afterwards.
2 x half day workshopPractical training sessions
1-6 people
€900
7-12 people
€1,100