ChatGPT Enterprise Essentials, Certified Basics
The full ChatGPT Enterprise syllabus in a single day, for teams who need to be productive quickly.
294 words
Carried overfrom a document supplied by the client, taken 7 September 2026 and not rewritten. Source URL not supplied.
1 x 6 Hour Workshop, one day (online or in person)
The full ChatGPT Enterprise syllabus in a single day, for teams who need to be productive quickly.
Summary:
A one-day run through the whole ChatGPT Enterprise syllabus, from what generative AI is to building a custom GPT. It moves at pace and covers every section, with worked examples throughout rather than extended hands-on practice.
Course Breakdown:
From AI to Generative AI
- Basic concepts
- Generative AI, large language models, chatbots
- Types of AI model
- Security levels and the use of private data
AI chatbots and their functions
- Gemini, Claude, Copilot, Perplexity, Mistral, Groq, DeepSeek and the rest
- Staying safe when working in tools outside your own organisation
ChatGPT Enterprise
- What it is and why this one
- Where its boundaries are
- The models behind it
- The interface
Prompting
- Prompting styles and types
- Hallucinations and how to prevent them
- Practical examples
- Where the productivity actually comes from
One-time prompts
- Summarising text
- Creating text
- Formatting and producing structured text
- Rewriting
Content creation
- Names and slogans
- Marketing campaigns
- Image styles
- Generating ideas
- A product blog
- Comparison and analysis
- Building a presentation
Management and meetings
- Creating agendas and email communication
- Sentiment and etiquette
- Why transcripts matter
- Producing meeting minutes
Research and analysis
- Deep search and web search
- Asking questions of your own documents
- The importance of sources
Coding
- Explaining code
- Writing it
- What else becomes possible once you can
Custom GPTs
- What a custom GPT is
- Building a prompting assistant
- An HR assistant
- An expense categorisation assistant
- A business communication coach
- A simulator agent
Outcome:
Participants leave able to use ChatGPT Enterprise confidently for everyday work, write prompts that produce usable output, work with their own documents, and understand what a custom GPT is and when to build one.