Generative Artificial Intelligence: The Basics & Beyond

2 x Half-Day Training Sessions

The must-have course to start your AI journey. Suitable for all staff – beginners and intermediates.

Summary:

A hands-on introduction to Generative AI and Large Language Models, covering chatbots, prompt engineering, and real-world applications like meeting minutes, summarisation, and slide creation. Participants will learn to use AI workflows and explore the future of work, setting the foundation for AI Tool Usage.

Course Breakdown:

Introduction to Generative AI

• What is an LLM
• Hallucination
• Various AI models
• Safety and security
• EU-approved tools
• The organisation’s own AI approach
• Labels and copyright

AI Chatbots

• Their unique features
• Getting to know the chatbots

Prompt Engineering

• How to use prompting for day to day tasks
• Use case: structured text
• Use case: meeting minutes
• Use case: blogs and articles
• Use case: emails and sentiment
• Use case: summarisation

Understanding Workflows

• What a workflow is
• Prompt to flow engineering
• Techniques and tools
• Templates and event reports

Workflows & AI Automation

• What an AI workflow is
• The Digital Workforce
• Workflow demonstration: creating a slide deck

The AI Agentic Era

• How AI agents work
• Use case: simple blog generator

Outcome:

Participants will develop a solid foundation in generative AI, mastering prompt techniques, chatbot capabilities, and summarisation tools. By the end of the course, they will be able to create structured content, understand workflows, and use simple AI-powered productivity and have a vision on the future of AI.