Knowledge Retention
How much of what staff learned in training they still remember and use afterwards. The site's training article treats it as the figure worth tracking, since completing a course and being able to use what it covered are not the same thing.
What it means in practice
The training article separates finishing a course from being able to use it. Its reading of the data is that relevance and personalisation drive retention: staff keep what they practise on their own tasks, and content that adapts to each person’s progress is retained better than one curriculum for everyone. The AI literacy page lists treating a one-off session as done among the common mistakes.
How we use it
The article says that, from inside the programmes we run, teams on bespoke training built from their own workflows close the adoption gap in months. Its advice is to build training around the work staff already do, choose a course or a bespoke programme that adapts to individual progress, and keep practising on real tasks, such as writing prompts and keeping the good ones in a prompt library, because those habits carry over when the tool changes.
FAQ
Questions about Knowledge Retention
What improves Knowledge retention after AI Training?
The training article names two factors. Training applied to real workflows was 93.7% more effective than generic training, and adaptive learning, where content adjusts to how a person is progressing, produced 58% higher knowledge retention than a fixed curriculum delivered to everyone.
Is a one-off AI Training Session enough?
The training article says no. It advises treating training as ongoing, because the tools and the tasks worth applying them to change faster than a single session can account for. It also advises measuring retention over time rather than course completion alone.
What it means for a Business
A programme is judged by retention over time, not by how many people finished it. The training article reports that adaptive learning produced 58% higher knowledge retention than static content, and that staff retain what they practise on their own tasks far better than what they are told in the abstract.
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