In practice
Whether a workflow needs to be an agent, or something simpler, is a question an audit's Identify and Test or Prototype steps answer, rather than an assumption made before the work starts.
AI agent
A system built to carry out a sequence of steps on its own, calling tools and making decisions along the way, rather than producing a single response to a single prompt. Whether a workflow needs to be an agent, or something simpler, is a question an audit's Identify and Test/Prototype steps answer.
What it means for a business here
AI Workflows
The automation an audit says is worth building.
Read AI WorkflowsAgentic AI
The approach, as distinct from the system.
Read Agentic AIThe rest of the glossary
Every term used across this site's training courses, its audit methodology and the two regulations behind them, in one place.
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